Why Buy From Futonland

In September 1995, Futonland opened the doors to its first retail furniture store in Queens, New York. The goal of our company was to offer consumers products and services of unmatched quality. Since that time we have enjoyed tremendous growth. Today, we are proud to announce a total of 3 showroom locations throughout New York City. Nevertheless size alone is not the measure of our success. Rather, it is the faithful commitment to our founding beliefs:

Provide our customers with long-term value on every purchase;
Uphold recognition for our brands by excelling at everything we do;
Maintain business practices that benefit everyone involved;
Create a working environment that allows the highest quality of customer service to come forth from every employee;
Develop an everlasting relationship with our customers based on loyalty, respect and mutual benefits.

Futonland.com was launched in 1997, with the vision of marketing a broad range of functional, high-quality furniture products and accessories. Today the mission is to attain a level of service that would well exceed industry standards. The result is our online store where the true reward is the customer's satisfaction for every purchase.

Since the beginning of Futonland, the focus has always been on a dedicated team of product specialists. Always pleased to offer courteous and personal attention to each customer. Our Customer Service Representatives are on hand to answer any merchandise questions, take orders, and help accessorize your purchase.

Futon Land is dedicated to providing our customers with the best service possible! We will continue to strive to make Futon Land your first choice for the best products, fast shipping, and superior customer service. We've partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience.

SSL Secure Web Site Ordering!
Low Low Prices, all year round!
Courteous, Knowledgeable and Professional Sales Personnel!
Best Quality Merchandise!
Thousands of Satisfied Customers!
Fast Shipping and delivery!
All orders securely packaged!
Toll Free Customer Support!
Order confirmation & shipment notification with tracking information!
All Items In Stock & Ready To Ship!
No high pressure sales tactics!
Highly rated customer service!
Instant access to sales & service specialists during business hours!

We understand that you want to be part of the process throughout the order and delivery of your order. We always strive to provide you the best shopping experience possible.

★★★★★

Smooth delivery and comfy futon mattress

First time buying from Futonland so wasn’t sure what to expect. The delivery experience went very smoothly, I got several calls to set up and confirm delivery times. The futon mattress itself is very comfortable, no weird smells (bought the Wool Wrap Cotton And Double Foam 8 Inch Futon Mattress by Gold Bond). It’s tough to fold the mattress as a sofa though, you need two people. Overall a great online shopping experience

James

I was a little bit nervous ordering

I was contacted by Futonland the next day to confirm the purchase. Shipping was quick, there was a one week delay by the shipping company but I was kept informed of the delay. Delivery was very good.

Kim

Excellent product and good process

Timely delivery, friendly and efficient assembly process, and most important, really superb bunk bed and mattresses. Thank you!

Michael

Excellent quality of the furniture

Pay extra for the assembly of the futon even though I found it to be expensive and still question the cost. The delivery was on time and the technicians did assemble the futon and dispose of the packaging. They did well to check final step of assembly for any missed steps or imperfections with the furniture.

Pat

Very happy with murphy bed and excellent delivery service

Our murphy bed arrived earlier than expected, in great shape and was not difficult to put together. The people who delivered it went above and beyond to help us and were very kind. We really appreciated their great service. The mattress seems comfortable and there is plenty of extra room for storing sheets and a comforter. Would definitely buy from Futonland again!

Briana

Very well done beginning to end

First I actually got to speak To a human. He knew the products and was able and willing to discuss my needs and wants and make recommendations. He also checked inventory to be sure the item was available rather than getting all the payment info hen sending an email saying - oops, it's backordered.

Caroline

Very seamless experience

The salesperson and delivery team were very professional and friendly and answered all my questions.

Mallory

All points of service were on point!

Everyone involved in the points of service -- from my telephone order inquiry to the delivery of my new futon mattress -- was courteous, friendly, knowledgeable and efficient.

Eric

Great from start to finish

The futon we purchased is beautiful! It was easy to assemble because the video instruction was well done. I’m so glad that we purchased a better mattress for this futon. It’s comfortable for sleeping and sitting. The whole experience was great from beginning to end. Thank you!

Maria

Delivered promptly

Men were helpful in disassembling old couch to make it manageable, and readjusting the rug.

Hillel

Futonland to the rescue

My husband and I are so pleased by the integrity of Futonland. We had problems with the delivery company, and the people at Futonland, Patrick, Irena and Eddie, advocated for us.

Mr and Mrs Gallagher

Fantastic!

We are very happy with our purchase, easy to assemble, comfortable and convenient, highly recommend!

Sara